The Acceptance Model for Adoption of Information and Communication Technology in Thai Public Organizations
The purpose of this research was to study the factors that affect the success of Information and Communication Technology (ICT) adoption in Thai public organizations, including the effective application of ICT. We used quantitative research with quota sampling method in this study. The questionnaires were collected from 448 participants within 20 offices of the Permanent Secretary Ministries. Our closed and open-ended questionnaires were constructed based on the concept of Technology Acceptance Model (TAM). Data analysis was performed using Structure Equation Modeling (SEM). The research results found that factors related and impacted for ICT adoption in Thai public organizations were culture of usage, perceived usefulness, perceived ease of use, and application behaviors in using ICT.
Keywords: Acceptance Model, Usage of ICT, ICT Adoption, Thai Public Organizations.
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ABOUT THE AUTHORS
Suthilux Chanasuc
Department of Technology Management, Phanakhon Rajabhat University Bangkok, Thailand
Prasong Praneetpolgrang
Information Science Institute, Sripatum University Bangkok, Thailand
Wilailuck Suvachittanont
Faculty of Humanities, Ramkhamhaeng University Bangkok, Thailand
Piyawat Jirapongsuwan
Information Science Institute of Sripatum University Bangkok, Thailand
Pranot Boonchai-Apisit
Faculty of Industrial Technology, Phanakhon Rajabhat University Bangkok, Thailand
Suthilux Chanasuc
Department of Technology Management, Phanakhon Rajabhat University Bangkok, Thailand
Prasong Praneetpolgrang
Information Science Institute, Sripatum University Bangkok, Thailand
Wilailuck Suvachittanont
Faculty of Humanities, Ramkhamhaeng University Bangkok, Thailand
Piyawat Jirapongsuwan
Information Science Institute of Sripatum University Bangkok, Thailand
Pranot Boonchai-Apisit
Faculty of Industrial Technology, Phanakhon Rajabhat University Bangkok, Thailand