Task Technology Fit and Lecturers Performance Impacts: The Technology Utilization, Satisfaction and Performance (TUSPEM) Dimension
The number of technologies being developed for handling ICT related tasks is on the increase. However, the salient issues necessitating the preference of one technology to the other, and the high rate of abandonments of technologies after usage call for concern. This paper seeks to use the TUSPEM model as the theoretical framework in the evaluation of end-users performance impacts from the task technology fit, actual technology usage and user satisfaction dimensions. Through a survey instrument, the views of 95 Lecturers at the National Open University of Nigeria were collected and analysed using structural equation modelling - Smart PLS. The result showed a significant relationship between TTF and performance, user satisfaction and performance as well as actual utilization and lecturers satisfaction. Understanding technology fit and satisfaction derived from actual usage of technologies is critical to organizations and software developers if the sustenance of information systems is anything to go by.
Keywords: Task Technology fit, user satisfaction, utilization, performance, information system, TUSPEM
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ABOUT THE AUTHOR
Osang, Francis Bukie
Osang, Francis Bukie had a Bachelor of Science (B.Sc) degree in computer science from the University of Calabar in 2002, Masters of Science (M.Sc) in Information Technology from the National Open University of Nigeria in 2010 and Doctor of Philosophy (PhD) in ICT from the ICT University in Baton Rouge, Louisiana, USA in 2014. He is a member, international Association of Computer Science and Information Technology, Member, Computer Registration Council of Nigeria. He is a research scholar with over 15 publications in international Journals and conference proceedings. His current research interest is in the area of behavioral information systems.
Osang, Francis Bukie
Osang, Francis Bukie had a Bachelor of Science (B.Sc) degree in computer science from the University of Calabar in 2002, Masters of Science (M.Sc) in Information Technology from the National Open University of Nigeria in 2010 and Doctor of Philosophy (PhD) in ICT from the ICT University in Baton Rouge, Louisiana, USA in 2014. He is a member, international Association of Computer Science and Information Technology, Member, Computer Registration Council of Nigeria. He is a research scholar with over 15 publications in international Journals and conference proceedings. His current research interest is in the area of behavioral information systems.
