International Journal of Computer Science Issues

More than a traditional journal...

When we consider that quality concerns all the areas that can be improved, we do not limit ourselves to the quality of products or services, but we extend the horizon to the quality of the management of men, the financial results, the environment and in general to everything that concerns us. This naturally leads to the research for quality being similar to the research for progress, better situations, which tend towards an ultimate state of excellence; it is a dynamic of uninterrupted actions of progress. The word quality itself reduces the concept that it must represent. As it is the case in our current community and for a given society, there are several actors that influence the way the company operates. In this paper, we wanted to define quality in all its prospects approach and process as well as the structure of a quality system and a quality management system, without forgetting, of course, the process approach that characterizes the most the establishment of quality approach. Keywords: Quality, Quality approach, Process approach, Quality system, Company.