Inter organizational System Management for integrated service delivery: An Enterprise Architecture Perspective
Service sharing is a prominent operating model to support business. Many large inter-organizational networks have implemented some form of value added integrated services in order to reach efficiency and to reduce costs sustainably. Coupling Service orientation with enterprise architecture paradigm is very important at improving organizational performance through business process optimization. Indeed, enterprise architecture management is increasingly discussed because of information system role as part of achieving the strategic direction of value creation and contribution to economic growth. Also, system architecture promotes synergy and business efficiency for inter-organizational collaboration. For this purpose, this work proposes a review of service oriented enterprise architecture. This review, enumerates several integrative and collaborative frameworks for integrated service delivery.
Keywords: Integrated delivery network, Information system management, Service orientation, Enterprise architecture framework
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ABOUT THE AUTHORS
Abir Elmir
“Ph.D. candidate” at ENSIAS (National Higher School for Computer Science and System analysis) Rabat, holder of a master degree from ENIM Rabat and a mastere diploma from INSA Lyon France (2011). Her research focuses on multi objective optimization and optimal control of information system quality within collaborative networks. She is an integration architect on a private Financial Holding (Banking, Insurance). She also runs the Solutions support activity of this holding
Badr Elmir
He received a Ph.D. degree (2012), an Extended Higher Studies Diploma (2006) and a Software engineer degree (2002) from ENSIAS, (National Higher School for Computer Science and System analysis), Rabat. His research currently focuses on interoperability optimization on public administration. He is an integration architect on the Ministry of Economy and Finance of Morocco since 2002. He also oversees information system quality assurance activity in this department
Bouchaib Bounabat
Ph.D. in Computer Sciences. Professor in ENSIAS, (National Higher School for Computer Science and System analysis), Rabat, Morocco. International Expert in ICT Strategies and E-Government to several international organizations, Member of the board of Internet Society - Moroccan Chapter
Abir Elmir
“Ph.D. candidate” at ENSIAS (National Higher School for Computer Science and System analysis) Rabat, holder of a master degree from ENIM Rabat and a mastere diploma from INSA Lyon France (2011). Her research focuses on multi objective optimization and optimal control of information system quality within collaborative networks. She is an integration architect on a private Financial Holding (Banking, Insurance). She also runs the Solutions support activity of this holding
Badr Elmir
He received a Ph.D. degree (2012), an Extended Higher Studies Diploma (2006) and a Software engineer degree (2002) from ENSIAS, (National Higher School for Computer Science and System analysis), Rabat. His research currently focuses on interoperability optimization on public administration. He is an integration architect on the Ministry of Economy and Finance of Morocco since 2002. He also oversees information system quality assurance activity in this department
Bouchaib Bounabat
Ph.D. in Computer Sciences. Professor in ENSIAS, (National Higher School for Computer Science and System analysis), Rabat, Morocco. International Expert in ICT Strategies and E-Government to several international organizations, Member of the board of Internet Society - Moroccan Chapter
