Factors Affecting the Adoption of ICT in the Hospitality Industry in Imo State
ABSTRACT
The impact of ICT (Information Communication Technology) hotel and hospitality industries has been widely recognized as one of the major changes in the last decade: new ways of communicating with guests, using ICT to improve services delivery to guest etc. The study tried to investigate the ICT Infrastructural Diffusion in hotels in Owerri, Imo State. In order to know the extent of spread, the study examine the current ICT infrastructures being used, the rate at which its being used and the factors affecting its adoption. The data collected was analyzed using SPSS Software and Regression model was estimated. The findings revealed that the rate at which hotels adopt and use ICT infrastructure is low and the most significant factor affecting the adoption and use of ICT is scope of activities the hotel is engaged in. It is therefore recommended that Government should increase the economic activities in the state so as to increase the adoption of ICT infrastructures.
Keywords: ICT, Hotel Management, Adoption, Hotel ratings
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ABOUT THE AUTHORS
Nwakanma Ifeanyi Cosmas
Nwakanma Ifeanyi Cosmas is a lecturer in the department of Information Management Technology, Federal University of Technology Owerri Imo state Nigeria. His educational progression is as follows: ND (Distinction) in Electrical/Electronic Engineering, B.Eng in Communication Engineering, and MSc in Information Technology all in Federal Polytechnic Nekede Owerri and Federal University of Technology Owerri respectively. He has about 13 journal papers to his credit.
Ubani E.C.
Bells University Ota Ogun State Nigeria
Asiegbu B.C.
Baldwin C. Asiegbu is a Reader in the Dept. of Information Management Technology, Federal University of Technology Owerri Imo State Nigeria. His educational progression is as follows: B.Sc., 1988, Economics(Mathematical Economics with Computer Science), Kharkov State University, Ukraine, M.Sc,1989, Economics (Social and Economic Planning, Economic Cybernetics), Kharkov State University, Ukraine, PhD, 1993, Economics (Economics Cybernetics), Kharkov State University, Ukraine and Certificate to Teach Russian as a Foreign Language, 1989, Kharkov State University, Ukraine. He has over twenty journal and technical reports to his credit.
Nwokonkwo O.C
Information Management Technology, Federal University of Technology Owerri Imo State Nigeria
Nwakanma Ifeanyi Cosmas
Nwakanma Ifeanyi Cosmas is a lecturer in the department of Information Management Technology, Federal University of Technology Owerri Imo state Nigeria. His educational progression is as follows: ND (Distinction) in Electrical/Electronic Engineering, B.Eng in Communication Engineering, and MSc in Information Technology all in Federal Polytechnic Nekede Owerri and Federal University of Technology Owerri respectively. He has about 13 journal papers to his credit.
Ubani E.C.
Bells University Ota Ogun State Nigeria
Asiegbu B.C.
Baldwin C. Asiegbu is a Reader in the Dept. of Information Management Technology, Federal University of Technology Owerri Imo State Nigeria. His educational progression is as follows: B.Sc., 1988, Economics(Mathematical Economics with Computer Science), Kharkov State University, Ukraine, M.Sc,1989, Economics (Social and Economic Planning, Economic Cybernetics), Kharkov State University, Ukraine, PhD, 1993, Economics (Economics Cybernetics), Kharkov State University, Ukraine and Certificate to Teach Russian as a Foreign Language, 1989, Kharkov State University, Ukraine. He has over twenty journal and technical reports to his credit.
Nwokonkwo O.C
Information Management Technology, Federal University of Technology Owerri Imo State Nigeria
