E-Government Challenges and Opportunities:A Case Study of Jordan
Electronic government (E-Government) is a national project par excellence. Responsibility of the success of this project is the responsibility of all individuals, public, and private sectors. E-Government is a huge
automated project uses the Information and Communication Technologies (ICTs) to promote more efficient and effective of government, facilitate more accessible government services, and make government more accountable to citizens.
Through the implementation of E-Government, there are more challenges and difficulties faced by the project, at the same time there are more opportunities that will help us to accelerate the application of E-Government project.
This paper will be introduced some of these challenges and opportunities for developing a successful E-Government in Jordan. So, we distributed one thousand questionnaires to the main sectors such as private, public, and educational sectors to explore the Jordanians needs of E-Government services. Important issues will be discussing in this paper like trust, e-security, and e-payment.
Keywords: E-Government, Information and Communication Technology (ICT), trust, e-security, e-payment.
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ABOUT THE AUTHORS
Ahmad Mousa Odat
Odat is an assistant professor in Faculty of Sciences and Information Technology, Irbid National University, Irbid, Jordan. He was an IT manager in Lands and Survey Department. He was Content Manager of e-government project. He got a PhD from Arab Academy for Banking and Financial Sciences Amman / Jordan. His area of interest is E-commerce, e-government, system analysis, database, data mining, machine learning.
Mutaz Khazaaleh
Khazaaleh received the master degree in computer science and information from the Yarmouk University. Currently, he is a Lecturer at Al-Balqa Applied University. His research interests include information system and mobility.
Ahmad Mousa Odat
Odat is an assistant professor in Faculty of Sciences and Information Technology, Irbid National University, Irbid, Jordan. He was an IT manager in Lands and Survey Department. He was Content Manager of e-government project. He got a PhD from Arab Academy for Banking and Financial Sciences Amman / Jordan. His area of interest is E-commerce, e-government, system analysis, database, data mining, machine learning.
Mutaz Khazaaleh
Khazaaleh received the master degree in computer science and information from the Yarmouk University. Currently, he is a Lecturer at Al-Balqa Applied University. His research interests include information system and mobility.
