"I do recommend open-access publication, that is why I contribute to the knowledge through the open-access platform."
In this connection, I joined the Centre for Ageing and Mental Health
in 2006 as a Web Researcher Lead. I am also working for Staffordshire University as a Lecturer and researcher since 2007. I have been offered Honorary Foreign Visiting Faculty at University of Karachi in 2009 which I had accepted. I recently finished an MBA (Masters of Business Administration) from Sweden which help me to manage my several projects simultaneously with my multiple job roles. I completed three courses (Effective Project Management, Applying Knowledge Management: Principles and Practices, Successful Change Management for Engineers, Scientists & Staff in Hi-Tech Companies) for my
professional development trajectory from University of Oxford, UK in 2008. I am also involved
in PhD research with Prof. Hanifa Shah and Prof. Paul Kingston, and the research project called
Context Based Knowledge Management in healthcare. This is a collaborative project with NHS
(National Health Service) and Staffordshire University, funded by NHS Trust UK.
I started my major research scholar career in 2007 with re-joining Staffordshire University as a
researcher. So far my 17 research papers have been published on international forums apart from
my involvement in other research activities on international level. I discuss and presented my
work in several countries and I had been invited keynote speaker and session chair in several
Symposiums/Workshops/Conferences/Universities throughout the world. I am also involved in
other honorary activities such as members of several research Journals/Conferences/Magzines
review committees. I am also involved in research funding bid writing and IT consultant to
several business enterprises.
How did you gain interest in Mobile Computing and healthcare?
When I joined Primary Care Connections, UK in 2005 I was involved in a project connecting all primary care services through one platform. That was an innovative project in England for establishing a technological platform for healthcare professionals, enabling them to enhance their skills and update their knowledge using content management system. The final product, I presented at Lisbon, Portugal in 2006, got real attention from leading healthcare professionals especially from primary
care expert. This event motivated me to get more involve in healthcare service improvement using
mobile technology. As a result of that I successfully managed a research project and presented
my research "Can New Mobile Technology Improve Quality of Life for Older People?" at
Istanbul, Turkey. This research also gained the attention of several practitioners from community
care who further evolved the project and shaped significantly new objectives, this
facilitate me to deepen my investigation thus producing considerable outputs which increased my interest
exponentially in Mobile Computing integration for healthcare.
What trend do you foresee in Mobile Computing and healthcare?
Health informatics is a vast field, and mobile technology involvement is significantly important
for improving healthcare services. Mobile technology integration within healthcare services can
play an important role for service improvement and evolve new techniques and methodologies
for healthcare practitioners to improve decision support, quick actions for medical procedures,
help in reduce error rate, service improvements, action based on live and most updated
information impact good medical plan adaption in each case. Although Mobile technology
is playing a good part for healthcare service improvement but in my opinion, mobile computing
"applications" are still not mature enough to produce desire results and play its above-mentioned
roles for healthcare services improvement. However, mobile computing is significantly improved
in terms of communication, memory, equipment, etc, but there is still the need to understand the
ubiquity for mobile application in healthcare scenarios. There is no fine line or reference model
available to adapt these fancy technologies in various situations. So, there is a need to align
mobile technology and healthcare services through a generic model. In my view, study of
mobile technology in conjunction with community care, primary care and secondary care is
really important areas to focus without forgetting electronic healthcare record, electronic prescription,
electronic pharmacy, electronic appointment and distance care applications.
What did you investigate in your last publication?
We investigated Enterprise Architecture (EA) in the context of healthcare reference model. EA is a
strategic activity for an enterprise and facilitates decision making by enabling a conceptual view
of the enterprise. It has the potential to facilitate addressing healthcare units with business
architecture. Adapting appropriate tools for management analysis and decision by healthcare
management could have a significant impact on healthcare organizations such as in hospital goal
achievement. Process analysis within EA has the potential to improve understanding of healthcare functions leading to better healthcare-IT alignment. The aim was to design and
provide the insight of an EA approach to process architecture for healthcare-IT alignment. In that
study, we analyzed healthcare organization processes within healthcare workflow cycles. The
research conceptualizes and provides an overview of healthcare processes in the context of EA to
improve healthcare management.
We published this in ICIME (International Conference on Information Management &
Evaluation) held in University of Cape Town, South Africa last month (March, 2010). The main
reason for selecting this venue was to present our work and contributes to the knowledge on an
appropriate platform. They had a separate session for EA that we really like to present our work.
How do you approach research? How long does it take to complete a paper?
I always use my cross academic discipline experiences and try to integrate theory and practice in an appropriate way. I try to utilize spiral approach to deal with various situations. Most of the time, I use action research methodology to approach particular problem with appropriate level of
decomposition. Completing a paper significantly varies, it depend on a domain, complexity of
topic, research team etc. As far as I am concern, I never try to focus paper writing, in my opinion
it evolve automatically from research deliverables which is the complex and time consuming
task. However, one needs to fine-tune deliverables to make it appropriate for communication, which can be possible in a few days if research outcomes already have been achieved.
What are the most interesting or surprising things you have learned about since your arrival at Staffordshire University?
Well, it is hard to say but most surprising things, I would say there are actually three. I learn quality
rather than quantity and research approach from Prof. Hanifa Shah, I mean, in the professional route
quality matters rather quantity. Although, by nature I do multiple things with time slicing but I
learn that it affect quality. Especially in research, sometime you have to focus and forget
everything else. Second thing I learn is problem analysis and accumulation from Prof. Paul
Kingston. Last but not least, I believe on work rather than job and this I learn from Mr. Khawar
Hameed, I mean, doing the right things which engage you in your passion is work rather than just
doing the things right which is part of your job portfolio.
What topics have you been teaching so far at Staffordshire University?
I currently teach Enterprise Architecture, Knowledge Management, Mobile Communication
Systems, Mobile Applications, Effective Information Systems and Research Methods as my
main Courses. However, I did teach other courses before such as Strategic Planning and System Development, MIS (Management Information System), System Analysis and Design, Database
Management Systems, and Effective Project Management.
What was your most successful moment?
I have still not achieved my aim set. However, in existing milestones, I think AMCIS Knowledge
Management Session Chair invitation in 2009 at San Francisco and University of Cambridge
invitation to speak on Context Based Knowledge Management in Feb, 2010 are the most successful
milestones so far. As you know, AMCIS is the top most Information System Conference and University of Cambridge is one of the elite Universities. So in these contexts, these activities were most exciting moments so far.
Your recommendation(s) and advise for young researchers who would want to pursue research in Mobile Computing and healthcare?
Hmm! I would advice young researchers that they should focus on problem situation and
research question in their "research" rather solutions that happened so often with young
researchers when they try to attain their objective while panicking about solution and results. I
recommend to young researchers that they should understand, that research outcomes and results
should be independent of aim and objectives of research, and also there is no one perfect
solution to a particular problem but an appropriate solution to improve the problem situation.
What are the current research projects you are working on?
Context Based Knowledge Management, Decision support for Discharge procedures and
synchronization these procedures with admission processes, Optimize Theatre management,
Survey Pattern analysis application for Recruitment processes in conjunction with Criminal
Record Data, Service alignment for smart board training, Mobile Commerce Applications, RFID
applications for effective work flow management and service automation by using mobile
technology. Apart from these projects, I do IT consultancy for UK and Europe based enterprises
to help to improve their business philosophy, business processes-IT alignments with their
services, sustainable competitive advantage and consistent goal achievement.
Were you inspired by a famous scientist or engineer?
Yes, I was inspired by Prof. H. Jonkers for his contribution in Enterprise Architecture, Prof. I.
Nonaka for his knowledge Management Model which comprises a range of strategies and
practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. I was also inspired by Prof. H. Shah for her ADaPPT model for Aligning Data
People, Processes and Technology.
What is your feeling about open-access publication? Do you recommend it?
Yes, I do recommend open-access publication, that is why I contribute to the knowledge
through the open-access platform as well as other research segments. However, it is good for two important reasons. First it is gives an equal opportunity for everyone who is interested in research including the
research community with financial constrains. Second, if a research is not available on wide
spectrum then evolutionary process of that research would be slow.
Click here to view all interviews
Would you like to take part in the IJCSI Interview Program (IIP)? Fill the Interview Application Form