Usability Evaluation of Software Systems using Fuzzy Multi-Criteria Approach
Over the past few decades, Usability has emerged as an extremely important quality factor. Many methods have so far been proposed for usability evaluation but they lack in one way or another. This paper proposes a method for software usability quantification using the fuzzy multiple criteria weighted average approach. This approach has been chosen due to the highly unpredictable nature of the attributes on which usability depends. A case study is presented to prove the feasibility of the quantification technique.
Keywords: Evaluation, Fuzzy Multi-Criteria, Fuzzy Weighted Average, Multi Criteria Decision Making, Quality, Usability
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ABOUT THE AUTHORS
Anubha Gulati
Anubha Gulati is pursuing B. Tech (CS&E) at Amity University Uttar Pradesh, India. Her research areas include Software Engineering, Human Computer Interaction and Usability Engineering. She is a member of IEEE and IEEE computer society.
Sanjay Kumar Dubey
Sanjay Kumar Dubey is an Assistant Professor in Amity University Uttar Pradesh, India. His research areas include Human Computer Interaction, Software Engineering and Usability Engineering. He has published a number of research papers in reputed National & International Journals. He is pursuing his Ph. D. in Computer Science and Engineering from Amity University, India.
Ajay Rana
Prof. (Dr.) Ajay Rana is a Professor and Director, Amity University Uttar Pradesh, India. He is Ph. D. (2005) in Computer Science and Engineering from U. P. Technical University. India. His research area includes Software Engineering. He has published a number of research papers in reputed National & International Journals. He has received a number of Best Paper/ Case Study awards for his work.
Anubha Gulati
Anubha Gulati is pursuing B. Tech (CS&E) at Amity University Uttar Pradesh, India. Her research areas include Software Engineering, Human Computer Interaction and Usability Engineering. She is a member of IEEE and IEEE computer society.
Sanjay Kumar Dubey
Sanjay Kumar Dubey is an Assistant Professor in Amity University Uttar Pradesh, India. His research areas include Human Computer Interaction, Software Engineering and Usability Engineering. He has published a number of research papers in reputed National & International Journals. He is pursuing his Ph. D. in Computer Science and Engineering from Amity University, India.
Ajay Rana
Prof. (Dr.) Ajay Rana is a Professor and Director, Amity University Uttar Pradesh, India. He is Ph. D. (2005) in Computer Science and Engineering from U. P. Technical University. India. His research area includes Software Engineering. He has published a number of research papers in reputed National & International Journals. He has received a number of Best Paper/ Case Study awards for his work.
