International Journal of Computer Science Issues

More than a traditional journal...

Given the potential cost advantages and relative ease of implementation of software as a service (SaaS), more companies are considering SaaS, ERP, CRM, and enterprise software solutions. SaaS (Software as a service) is all about providing services to customers. Traditionally, software vendors are accustomed to building products and selling it for a license fee (either perpetual or on annual subscription mode with maintenance added). Currently, customers value and embrace the concept of services more than investing on a product. They pay only for what they use and only for that period. This change in customer behavior requires a different approach from software providers; this also enables them to get instant access to a wider market base due to affordability. Software as a Service (SaaS), or Cloud technology, is a method of delivering applications over the Internet. Over the past decade, SaaS has become a leading deployment model for enterprise software used by the largest software companies in the world including Oracle, SAP and Microsoft and their clients. SaaS frees organizations from having to manage the installation and maintenance of their software in-house as well as invest in costly IT hardware and resources. The benefits the SaaS approach to software deployment are numerous and compelling, especially for small to mid sized organizations. The ability to have access to powerful technologies, with a minimal financial commitment has opened new vistas of productivity and competition to SMBs. Small businesses in particular often find SaaS software to be viable options for their manufacturing software, CRM, supply chain management, HR and financial management software solutions.