Ontology-oriented e-gov services retrieval
The semantic e-government is a new application field accompanying the development of semantic web where the ontologies have become a fertile field of investigation. This is due firstly to both the complexity and the size of e-government systems and secondly to the importance of the issues. However, permitting easy and personalized access to e-government services has become, at this juncture, an arduous and not spontaneous process. Indeed, the provided e-gov services to the user represent a critical contact point between administrations and users. The encountered problems in the e-gov services retrieving process are: the absence of an integrated one-stop government, the difficulty of localizing the services sources, the lack of mastery of search terms and the deficiency of multilingualism of the online services. In order to solve these problems, to facilitate access to e-gov services and to satisfy the needs of potential users, we propose an original approach to this issue. This approach incorporates a semantic layer as a crucial element in the retrieving process. It consists in implementing a personalized search system that integrates ontology of the e-gov domain in this process.
Keywords: E-government, ontology, personalization, semantic e-governemnt, e-services retrieval
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ABOUT THE AUTHORS
Hassania Ouchetto
Hassania Ouchetto: Engineer degree in Computer Science in 1999; DESA degree in Computing Networks and Multimedia in 2006; PhD Student in Computer Science; Chief of the Computer Science department in Ministry of General Affairs and Governance, Morocco; Ongoing research interests: e-governement, Information systems, patterns, ontology, and components.
Ouail Ouchetto
Ouail Ouchetto was born in Beni Mellal, Morocco. He received the Master degree in applied mathematics from the Pierre et Marie Curie, Paris, France and the Master degree in informatics from Télécom Bretagne, Brest, France. He received the PhD degree in modeling and engineering science from the University Paris Sud, Orsay, France, in 2006. He is currently a Professor with the University Aïn Chock Hassan II, Casablanca, Morocco. His research interests include electronical engineering, numerical computation, computer science and e-gov.
Ounsa Roudies
Ounsa Roudiès: Doctorate degree in Computer Science in 1989, PhD in Computer Science in 2001; Former chief of the Computer Science Department at the Mohammadia School of Engineers (EMI); Chief of Computer Science field at EMI; Professor at the Computer Science Department-EMI; Co-Editor of the eTi Journal; Ongoing research interests: e-gov, IS, composition, Web services, patterns, Quality.
Hassania Ouchetto
Hassania Ouchetto: Engineer degree in Computer Science in 1999; DESA degree in Computing Networks and Multimedia in 2006; PhD Student in Computer Science; Chief of the Computer Science department in Ministry of General Affairs and Governance, Morocco; Ongoing research interests: e-governement, Information systems, patterns, ontology, and components.
Ouail Ouchetto
Ouail Ouchetto was born in Beni Mellal, Morocco. He received the Master degree in applied mathematics from the Pierre et Marie Curie, Paris, France and the Master degree in informatics from Télécom Bretagne, Brest, France. He received the PhD degree in modeling and engineering science from the University Paris Sud, Orsay, France, in 2006. He is currently a Professor with the University Aïn Chock Hassan II, Casablanca, Morocco. His research interests include electronical engineering, numerical computation, computer science and e-gov.
Ounsa Roudies
Ounsa Roudiès: Doctorate degree in Computer Science in 1989, PhD in Computer Science in 2001; Former chief of the Computer Science Department at the Mohammadia School of Engineers (EMI); Chief of Computer Science field at EMI; Professor at the Computer Science Department-EMI; Co-Editor of the eTi Journal; Ongoing research interests: e-gov, IS, composition, Web services, patterns, Quality.
