Applying DeLone and McLean IS success model on socio-techno Knowledge Management System
Knowledge Management System (KMS) is information and communication tool that increases the consumption of Knowledge Management (KM). There are different approaches to KMS: Social approach, technological approach, and socio-technical approach. In this paper we develop a theoretical framework by linking the main components of KM System (KMS) from soico-techno perspectives to DeLone and McLean successes model to develop a success framework of KMS. By assessing to which degree these components are present/absent in an organization, the practitioners will be able to identify their weakness and strength points, and then build a preparing plan that can help them to achieve the willingness required toward a successful implementation of the soico- techno KMS.
Keywords: management information systems, knowledge management systems success, socio-technical knowledge management systems, IS success model.
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ABOUT THE AUTHOR
Alia Sabri
Alia Sabri is an assistant professor in the Department of Computer Networks Systems at Applied Sciences University (Jordan) since 2010. She received her PhD and M.Sc in Computer Information Systems from the Arab Academy for Banking & Financial Sciences (Jordan). She received her B.Sc degree in Computer Science from The University of Jordan (Jordan). Her special fields of interests included e-Government and Information System.
Alia Sabri
Alia Sabri is an assistant professor in the Department of Computer Networks Systems at Applied Sciences University (Jordan) since 2010. She received her PhD and M.Sc in Computer Information Systems from the Arab Academy for Banking & Financial Sciences (Jordan). She received her B.Sc degree in Computer Science from The University of Jordan (Jordan). Her special fields of interests included e-Government and Information System.
